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Privacy Policy

Last updated: January 2025

1. Introduction

Footrix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sustainability technology platform and micro-applications.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Organization details (company name, team members)
  • Payment information (processed securely via Stripe)
  • Usage data from our micro-applications (e.g., route calculations in RouteIQ)
  • Communications with our support team

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your credit balance
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest. Payment information is processed by Stripe and never stored on our servers.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting our support team.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

7. Third-Party Services

We use trusted third-party services including Supabase (database and authentication), Stripe (payments), and Google Maps API (route calculations). These services have their own privacy policies governing their use of your data.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at privacy@footrix.com.